Refund policy

Refund Policy

Every BAMVALE item is made to order just for you. Because each piece is printed on demand after you place your order, we're unable to accept returns or exchanges for change of mind, ordering the wrong item, color or size, or buyer's remorse.

Damaged, defective or incorrect items

If your order arrives damaged, misprinted, defective, or isn't what you ordered, we'll make it right. Contact us within 30 days of delivery with your order number and a clear photo of the issue. Once we review it, we'll send a free replacement or issue a full refund. There's no need to send the item back.

Lost or undelivered packages

If your tracking shows no movement for an extended period or your package never arrives, contact us within 30 days of the estimated delivery date and we'll reship your order or refund it. If a package is returned to us because of an incorrect or incomplete address entered at checkout, we can reship it at the cost of shipping.

Cancellations

Because production starts quickly, orders can be canceled within 12 hours of purchase. After that, the order has usually entered production and can't be canceled.

Refunds

Approved refunds are issued to your original payment method. Please allow 5-10 business days for the refund to appear, depending on your bank or card issuer.

Contact us

Questions about an order? Email hamza@tekinworks.com or reach us through our Contact page. Please include your order number.

This policy does not limit any rights you may have under applicable consumer protection laws.